Lost or stolen phone
Sign out a lost phone and ask the Woosool apps on it to delete their data.
If you lose a phone that has Woosool apps on it, sign it out from a computer and ask the apps to delete what they keep on the phone.
- Go to account.woosool.com and open Security & sign-in.
- Under Mobile devices, find the phone.
- Select Sign out and wipe app data and confirm.
What happens next
- Every Woosool app on the phone is signed out.
- The next time the phone connects, the apps delete the data they keep on it, such as Aman items and offline mail. The phone shows Wipe pending until then, and Wiped afterwards.
Tip
Also change your password, and if your passkeys were on that phone, remove them.
If your organisation manages your account, tell your administrator too — contact them.
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Related articles
- Manage your phonesSee the phones signed in to Woosool apps, approve new ones, rename them or sign them out.
- Change your passwordSet a new password for your Woosool Account; other devices are signed out.
- Get started with AmanAman is the Woosool password manager: an end-to-end encrypted vault for passwords, cards, keys and secrets.
Still need help?
Write to the Woosool team. Sign in with your Woosool Account and we reply by e-mail and in My requests.