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Storage full: what to do

What stops working when your storage is full and how to free up space.

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On this page
  1. Free up space
  2. Get more space

When your storage pool is full, you can't upload new files to Khazna, and new content that needs space may be refused in other apps. Mail you receive may also be affected.

Free up space

  1. Open Khazna and check what takes the most space — see Check your storage.
  2. Delete large files you don't need, then empty the trash: files in the trash still count. See Restore or delete files in the trash.
  3. In Barid, delete large old messages and empty the Trash and Spam folders.
  4. Delete old meeting recordings, chat files and design videos you no longer need.

Get more space

Plan

Upgrade to a bigger plan, or add a storage add-on (+100 GB or +1 TB) to a paid plan. See Compare plans and Add-ons.