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Messages not sending or arriving

What to do when a message fails or new messages don't show up.

Web
On this page
  1. A message shows "Sending…" or failed
  2. You can't post in a channel
  3. New messages don't appear
  4. A file won't send

A message shows "Sending…" or failed

  • Check your connection. When offline, Lamma shows Offline — messages will be sent when you reconnect and sends them later.
  • For a failed message, select Retry or Discard.

You can't post in a channel

  • Only owners and admins can post in this channel — it's an announcement channel.
  • This conversation is archived — it is read-only.

New messages don't appear

Reload the page. Lamma reconnects by itself and loads what you missed.

A file won't send

It may be larger than your plan allows, or contain a virus. See Lamma features by plan.

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