Fix common Loon problems
What to do when a design won't open, an upload is refused or a download fails.
- This design doesn't exist or you no longer have access. It was deleted, moved to the trash, or the owner removed your access. Ask the design's owner for access.
- View only — you can't change this design. You have view or comment access. Ask the owner for Can edit.
- Your upload storage is full. Delete some uploads first. Delete uploads you no longer need, or free up space in your Woosool storage.
- Upload PNG, JPEG, WebP or GIF pictures. Other formats, including SVG, can't be uploaded.
- This file was blocked by the virus scanner. The file looks unsafe and wasn't added.
- Your browser can't record video. Use GIF instead. Use a recent browser, or download a GIF.
- You appear to be offline. Check your connection. Your changes are kept and sent when you're back online. Don't close the tab until they're saved.
- You have reached a limit of your plan. See Loon features by plan.
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