WoosoolWoosoolHelp Centre

Approve a new phone

Confirm that a new phone is yours by matching a number, or with an e-mail or two-step code.

Android
On this page
  1. From a computer
  2. From another phone
  3. Other ways

To keep your account safe, a new phone can't open your data until you approve it. The app shows Approve this phone and a number.

From a computer

  1. On a computer where you're signed in, open your Woosool Account › Security & sign-in.
  2. A card asks Is this you signing in on a phone? Select Approve.
  3. Type the Number shown on the phone.

From another phone

If you already use a Woosool app on another phone, the app says Open a Woosool app on your other phone and tap this number. On the other phone, open any Woosool app; it asks Approve a new phone? Tap the number shown on the new phone.

Other ways

On the new phone, choose Other ways to approve:

  • Email me a code: a code is sent to your e-mail address. Enter the code and Verify.
  • Use a 2-Step Verification code: enter a code from your authenticator app.

If you didn't sign in on that phone, choose Deny or No, deny, then change your password — whoever tried knows it.

Note

In some organisations, phones don't need approval. Your organisation's administrator controls this — contact them.