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An upload failed

Fix uploads that stop, fail or are refused.

Web

Open the Uploads panel to see the reason, then:

  • Your storage is full — free up space or empty the trash. See Storage full.
  • This file is too large — see File too large.
  • An item with this name already exists here — rename the file or the existing one.
  • You can't add items to this folder — you have view-only access. Ask the owner for editor access, or upload elsewhere.
  • This file was blocked because it contains malware — the file is infected and can't be stored.
  • The virus scanner is unavailable — try again in a few minutes.
  • You appear to be offline — check your connection, then select Try again. Large uploads continue where they stopped.

Tip

Keep the Khazna tab open until the uploads finish.